Manhattan Services

We understand that successful implementation depends on asking the right questions. We work to provide advisory services to our clients. We consider things like market analysis and mapping out key success factors when developing your high-level plan. We work to carefully document your current processes, opportunities for improvement, and key stakeholder responsibilities, all while aligning with your budget and timeline constraints. Thus, we help you build a solid foundation for your project.

• Develop current & future state operating procedures (SOPs)
• Discover critical time-saving opportunities
• Create a detailed project roadmap

Without the right technical knowledge, the process to configure a new system can be time-consuming and costly. At Bricz, we help you prioritize the development, testing, and launching of your milestones over your specified timeline. Our subject matter experts have the technical expertise to configure and develop your system quickly by establishing goals and metrics for tracking progress and determining how to leverage client feedback for ongoing improvements.

• Leave timely configuration to the experts
• Keep your project on schedule and on budget
• Transition seamlessly from design to development

From design through deployment, our team is hands-on, and laser-focused on ensuring the overall success of the project. Our Project Managers, Solution Architects, Tech Leads and Implementation Consultants are there every step of the way.

• Requirements Gathering: At Bricz we understand that a successful implementation depends on asking the right questions. We work to carefully document your current processes, opportunities for improvement, and key stakeholder responsibilities, building a solid foundation for your project. Our team will lead you through a Concept Lock and Design Workshops to document all functionality that is expected for the system.
• Design & Solution Architecture: We have built a team of dedicated distribution technology design leaders, specifically with the experience and focus to know when to use industry best practices – and when to stray from them – in designing a robust solution that is tailor-made for your supply chain. Always keeping the business case and ROI in mind, our design team provides thoughtful recommendations on the ideal process flows, how to manage scope, and when to customize vs lean on base functionality.
• System Configuration & Setup: Without the right technical knowledge on your team, the process to validate a configuration and warehouse setup can be time-consuming and costly and be filled with rework. Our subject matter experts have the technical expertise to guide you in configuration of the WMS as well as how to setup the basics of a facility around locations, items, and transportation options, so that the system is setup to meet business requirements on the first try to keep you within budget and on schedule. Our team also has the development experience to build custom solutions directly in the Koerber WMS applications to drive any custom functionality that is determined to be needed.
• System Testing: Thorough testing is a crucial part of every system implementation. That’s why our team is well-versed in creating and executing the right test cases for your flow, anticipating common problems, and remediating issues before they become an obstacle of a successful Go-Live.
• Training Services: Our team of seasoned supply chain leaders develop and deliver a training program that is tailored to your needs. Whether it’s a knowledge repository for associates, focused supervisor training, or building your superusers into a Center of Excellence, our training and documentation is sure to keep your system running smoothly long after your successful Go Live.
• Go-Live support and HyperCare:  Our team will ensure your system and people are ready and the go-live delivers operational efficiency and a high service level to your customers

We create a guide focused on optimizing the performance of your MANH system. We start by providing an overview of the current system, its components, and any notable specifics. Then, dive into ways to improve the system’s performance by providing detailed steps on managing start up processes, monitoring and cleaning up data, checking for current product updates, and analyzing systems of integration. We present these in an organized and user-friendly manner that can be followed by the client. Finally, providing troubleshooting tips to help the client identify and resolve issues that may affect the system’s performance.

Training is an important part of any successful business or organization. It helps employees gain the skills and knowledge they need to do their jobs effectively, while also helping them reach their full potential. At Bricz, our team of seasoned supply chain leaders develop and deliver a training program that is tailored to your needs. At its core, training is about helping employees become more effective in their roles so that they can contribute more value to the organization as a whole. With well-structured training programs in place, businesses can ensure that their employees are equipped with the necessary skills and knowledge to succeed in their roles. Whether it’s a knowledge repository for associates, focused supervisor training, or building your superusers into subject matter experts, our training and documentation is sure to keep your system running smoothly long after your successful Go-Live.

Augmenting your team, with hands-on experts, with specific skills and capabilities to ensure project success within your internal team.
Robotics/Automation Integration: Robotics and automation integration can have a significant impact on supply chain operations, from manufacturing to distribution and logistics. By introducing robotics and automation technologies into your supply chain, your business can achieve greater efficiency, accuracy, and speed in your processes. All of which we are familiar with working on/ integrating various robotics and automation vendors with our current MANH clients.