As retailers adopt Omni-channel models and offer their customers different ways to obtain product, their supply chain network becomes more complex. This complexity usually results in unwanted costs seen as the price of servicing a customer in today’s landscape. However, there is a way to…
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More and more companies are beginning to adopt Omni-channel strategies, if they have not already. Selling through multiple channels is great, but can pose major challenges around inventory visibility. Both you and your customer need to have visibility to your inventory network. While most companies…
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In almost any warehouse you enter today, you will see people scanning boxes and looking at a small screen to tell them what to do with that box. You will see boxes on conveyors being shuttled from one area to another, passing through scanners and…
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Online shopping trends are nothing short of new to most of us. In fact, every holiday season, we are used to seeing graphs similar to the one below from CNBC, depicting how the percentage of online shopping is increasing each year. What you don’t see…
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Today’s customer loves convenience and instant gratification. There may soon be a day in our lifetime, where giant floating airships get products in the hands of a customer using drones or other rapid shipment strategies. But until then, the best of supply chain minds will…
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“Omni-channel”, “Multi-channel”, “Unified commerce”. We have all heard these industry buzz words used a numerous amount of times over the past few years, but what do they actually mean? All of the terms are simply different ways of explaining one core concept that is evident…
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Technology is evolving around us at an extremely face pace. It is evident even in our everyday lives. We went from computers taking up entire rooms, to sitting on a desk, to fitting in our pockets and now, laying on our wrists. Start-up companies are…
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As a supply chain professional, you’ve probably read numerous articles regarding peak season in the past few weeks. Due to the nature of my profession and network, I’ve also seen and had multiple discussions around peak season planning. “Success is a Numbers Game” You’ve heard…
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In the competitive retail and ecommerce space today, retailers are ramping up their supply chain technology to become leaders in capability to offer the best user experience. Providing customers with the most service options, transparency, and a seamless overall experience throughout their purchasing process are…
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con·sum·er : a person who purchases goods and services for personal use The term “consumer” is quickly becoming outdated in today’s landscape. No longer is a “consumer” just a purchaser of products and goods. Today, a “consumer” is an extension of your company and someone…
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